Scam message from LADWP




Persistent phone scammers are deceiving LADWP customers into paying

non-existent water and power bills with threats of immediate service shut off.
Don’t fall victim to phone scammers posing as LADWP “collection” personnel.

  • LADWP employees will NEVER ask for personal payment information over the telephone. They will never ask you to purchase pre-paid cash cards from a convenience store to pay your utility bill.
  • Payment by telephone can ONLY happen through the Department’s voice automated payment system, not with live employees. LADWP personnel do not accept payment information verbally over the telephone.
  • If you receive a call asking for a cash card, credit card, person-to-person cash payment, or a request for any other personal information, hang up immediately and call local law enforcement.
  • LADWP customers who want to inquire about their accounts should call 1-800-DIAL-DWP and speak to a customer service representative, or check online at with no waiting time.

Safety and service excellence are of utmost importance to LADWP.

Victimization of our customers will not be tolerated. Impostors can expect to be prosecuted to the fullest extent of the law.

Rev. 6/2014


5 Responses to Scam message from LADWP

  1. Eastern Sierra Local July 25, 2014 at 10:28 am #

    Again; the best way not to be scammed- don’t answer the phone!

  2. JJ July 24, 2014 at 12:27 pm #

    and a Romney voter dies every minute …

  3. Other side of the coin July 24, 2014 at 11:21 am #

    To: There’s an Obama voter born ever minute

    The same goes for Machiavellian-loving voters.

  4. Mark July 24, 2014 at 8:35 am #

    There’s an Obama voter born every minute

    • The Aggressive Progressive July 24, 2014 at 10:19 am #

      …and a right winger that mentions his name every second…


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