The following announcement was emailed to Sierra Wave from Inyo County Public Works. We hope to obtain more information about this development. Meanwhile, here is what it says:
” Wilder Barton Inc. has taken over Operation and Management of the town water systems of LONE PINE, INDEPENDENCE and LAWS, for the COUNTY of INYO.
“Wilder Barton Inc. has new office staff at their Lone Pine office located at 221 North Jackson Street, next door to Lone Pine Television.
The office hours are 10:00 AM to 2:00 PM, Monday through Friday.
Only checks and money orders made payable to; “COUNTY OF INYO” are accepted for bill and deposit payments. Their Lone Pine office phone number is (760) 258-5021.
They are diligently working on preparing and mailing accurate billings. We understand that it has been a while since the public have received their last bill and we will take that into account and work with all customers who have balances due.
Should you have any billing related questions, please contact Cindy in Wilder Barton’s Lone Pine office at (760) 258-5021. “
Shannon Williams
Management Analyst
Inyo County Public Works
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Only checks and money orders accepted between 10 and 2 pm. My teenager could set up a better system in a hour.
For over a week I have repeatedly tried calling the number listed in this article to address some billing issues. Never once has anybody answered and there isn’t even an opportunity to leave a message. What I do get is the canned voice saying “I am sorry, but the person you are trying to reach has not set up their voice mail box yet”.
It has been since June 30th that anybody has received a water bill, and that was from the previous contractor, Owenyo Services. There have been no water bills during the entire summer when the use of water was at its peak. There are going to be many people on fixed incomes that will be unable to pay the bill whenever they finally receive it. What a mess.
I am doubting the wisdom of switching contractors, and would bet that the Supervisors receive lots of calls from their constituents when the bills are received. For goodness sakes Wilder-Barton, get a person who at least answers the phone!
I just called Inyo Public Works. They said someone would call me back. I called the Wilder Barton number. A woman there said she is working on billing and would send two months at a time, even though it has been four months since receipt of bills. You are certainly right that residents of our small towns are very concerned about not getting bills. I will post a story from Inyo Public Works Director Clint Quilter in the next few days. He assures only one billing cycle will go out at a time and that no one’s water will be shut off. Benett Kessler
Total fail to puplish a number without checking it first. Welcome to the Game of monopolies